Terms of Service

Welcome to Baaman. By accessing or using our website or purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully.

Overview

Baaman is an occasion wear brand that offers handcrafted garments made on a made-to-order basis. Our products are inspired by Kashmiri heritage and culture, created with care and attention to detail.

Made-to-Order Policy

All products are handcrafted and made-to-order. This means: Each item is created after the order is placed.

» Processing and production may take up to 3-10 weeks depending on the design and embroidery.

» Slight variations in embroidery or finish may occur, which reflects the handmade nature of the product.

Orders & Payments

» Orders must be paid in full at the time of purchase.

»Since each piece is handcrafted especially for you, we are unable to accept cancellations once the order is confirmed. We appreciate your understanding and support for slow, mindful fashion.

Shipping & Delivery

We currently ship only within India.

Shipping timelines vary based on your location and the completion of the handcrafted piece.

» Baaman is not responsible for delays caused by courier partners or other unforseen circumstances.

Returns & Exchanges

Due to the made-to-order and handcrafted nature of our products, we do not accept returns or exchanges unless:

» The product is damaged during transit.

» You receive the wrong item.

To be eligible for a return in such cases:

» Please get in touch with us within 24 hours of receiving the item.

» Include clear photos and videos as proof so we can process your claim.

Sizing & Customization

Please refer to the size chart carefully before placing your order.

» Baaman is not responsible for incorrect sizing provided by the customer.

Intellectual Property

All content, including illustrations, designs, animations, images, logos, and text, is the intellectual property of Baaman and may not be copied, reproduced, or used without permission.

Privacy

Your personal information is protected and will only be used for order processing, updates, and communication. Please refer to our privacy policy for more details.

Changes to Terms

Baaman reserves the right to update or modify these Terms at any time. Continued use of the website or placing an order after changes implies acceptance.

Contact

For questions or concerns, please reach out to us at info@baamanapparel.com or via WhatsApp at 8899791181.